Privacy Policy

1. Introduction

Welcome to 24 Hour Auto Insurance ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 24autoinsurance.website (the "Site") and use our auto insurance comparison services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Location Information: ZIP code to provide accurate insurance quotes
• Business Information: If you're listing an insurance agency, we collect business name, address, services offered, and business hours
• Quote Request Information: Information submitted through our quote forms

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device type (mobile, tablet, desktop), screen resolution
• Usage Information: Pages visited, time spent on pages, referral source, click patterns, and navigation paths
• Tracking Data: We assign a unique tracker ID stored in your browser's local storage to track your journey across our site
• Cookies and Similar Technologies: We use cookies and local storage to enhance your experience and track analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Insurance Quotes: To connect you with insurance providers and display relevant quotes through our partner network including MediaAlpha
• Directory Services: To maintain our directory of auto insurance providers
• Communication: To respond to your inquiries and provide customer support
• Analytics: To analyze site usage, track conversion rates, and improve our services
• Marketing: To understand which pages and features are most valuable to visitors
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with third-party service providers, including:

• MediaAlpha: When you request an insurance quote, your ZIP code and other relevant information is shared with MediaAlpha, our insurance marketplace partner, to provide you with competitive insurance quotes. MediaAlpha's use of your information is governed by their privacy policy.
• Insurance Providers: Information you submit through quote forms may be shared with insurance companies and agents to provide you with quotes and policy information
• Analytics Providers: We may share anonymized usage data with analytics providers to improve our services

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security issues
• Protect the safety of our users or the public

5. Cookies and Tracking Technologies

We use the following tracking technologies:

• Local Storage: We store a unique tracker ID in your browser's local storage to track your sessions across visits
• Session Tracking: We track page visits, timestamps, and user journeys to understand how visitors use our site
• Third-Party Cookies: Our partners, including MediaAlpha, may use cookies and similar technologies for advertising and analytics

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access and correct your personal information. Contact us at [email protected] to request access or corrections.

6.2 Opt-Out

You may opt-out of:

• Marketing communications by following unsubscribe instructions in our emails
• Tracking by clearing your browser's local storage and cookies

6.3 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or shared
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Tracking data is typically retained for analytical purposes and may be anonymized after a reasonable period.

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites and services, including insurance provider websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, we do not respond to DNT signals as there is no industry standard for how to respond to them.

12. International Users

Our Site is operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (if we have your email address)

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Website: 24autoinsurance.website